Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We accept all major forms of payment methods which are highly secured and preferable by our customers. We accept PayPal under family and friends option, Zelle, CashApp, Google Pay, Venmo, Gift Cards, Crypto; Bitcoins, Bitcoin Cash, Etherum are the most preferred cryptos to use (10 discount given if paying with any Crypto).

Do you have my product in stock?

All products listed on our website is available. So all products are in all stock?

Do you deliver the Next Day?

We do! – Many of our products qualify for Next Day Delivery. In addition, we use a brilliant courier service who can send you a 1 hour delivery notification on the morning of your delivery as well as a ‘You’re Next’ message when the driver is one delivery away!

See the individual product page to identify what delivery service available. For more information about Delivery options click here.

What delivery options do you offer?

On many of our tools. we have a few different delivery options to help you get your parcel whenever it’s convenient for you. We offer Next Day on many tools and 2 additional premium delivery services : one is “Next Day Delivery before 10.30am” and the other is “Saturday Delivery.”

You can make your selection of delivery at checkout. For most of our deliveries we require a signature to ensure they arrive safely. Please ensure someone is available at your work or home to take in the delivery.

How do I know when my order has been dispatched?

When your goods have been dispatched you will receive a confirmation via email to the email address provided – it is important to provide us with an email address as this can be the quickest and most efficient way of us contacting you.

How secure is shopping in the Online Shop? Is my data protected?

When it comes to top priorities there’s one thing we look into which is our security. Our customer’s safety is our utmost fate and we make sure the shipments and deliveries are done smoothly and secured. Your package comes in safely. We guarantee you of your safety with us.

Do I receive an invoice for my order?

Yes. We make everything visible to our customers and you can keep a record of everything you buying and definitely get an invoice for your order